Delete your account
You can delete your Myto account at any time, from the web or from inside any Myto app. Deletion is permanent and covers every device.
Delete it on the web
Go to app.usemyto.com/delete-account, sign in, and choose Delete my account. You'll confirm it's you (your password, or Google) and type DELETE.
Delete it in an app
- Web app: Settings, then Delete account.
- Myto for iPhone and Android: Me, then Delete account.
- Myto Notes for iPad and Android tablets: Settings, then Myto account, then Delete account. The notebooks on the tablet stay on it unless you choose to remove them too.
What gets deleted
Straight away, and on every device:
- Your account and sign-in. Deleting from an Apple device also revokes Myto's Sign in with Apple access.
- Your library: sources, highlights and annotations, notes, screenshots and uploaded PDFs.
- Your quiz history, review schedule, streak and XP.
- Public quizzes you published, with their takers' answers. Their links stop working.
- Notebooks synced from Myto Notes. Notebooks stored on your iPad or tablet stay there unless you also choose to remove them when you delete.
- Your settings, collections, tags, reminders and your Notion connection.
What we keep
- Content that isn't yours alone: the shared copy of public web pages and videos, and the shared quiz questions written about them, which other people use too. They contain nothing you wrote.
- Billing records. Paddle, our payment provider, keeps transaction records it is legally required to keep. A paid subscription is cancelled at once; there's no automatic refund for the rest of the period (see the refund policy).
- Feedback you sent us stays as a project issue, with your email address removed.
Can't sign in?
Email support@usemyto.com from the address on your account and we'll delete it for you.